Operations
Acquisitions & Development
Pacific Pearl Hotels, LLC is approved and preferred internationally by recognized hotel companies. Pacific Pearl Hotels serves as a hotel owner, operator and 3rd party management for 123 hotel transactions, many of advanced to win franchise honors in their respected markets.
Whether we are acquiring and operating a 5-star resort, hotel convention center, or a select-service asset, our company provides management services that exceed all industry benchmarks, regardless of the market. To achieve this, we assist our investors with underwriting, re-positioning, re-branding, franchise agreements, property improvement plans, and revenue strategies during acquisition. Pacific Pearl Hotels recognizes that each acquisition is unique, and we are prepared to construct a plan of action that fits the acquisition in question.
Human Resources
We understand that in order for our employees to care for our guests to the best of their ability, we must nurture our employees as best as we can. This philosophy drives a high satisfaction level and an incredibly low employee turnover. Employees in the Pacific Pearl Hotels family are eligible to receive competitive health benefits as well as participate in bonus programs and training opportunities. Our experienced HR team handles these core fundamental areas:
Benefits Administration
Compliance with all federal and state laws
Handbook policy, procedure and development
Union and labor contracts
Maintain employee records
Training resources and employee development programs
Centralized Accounting
Pacific Pearl Hotels' corporate accounting team oversees all financial aspects and operating performances at each of our managed hotels. We believe centralized accounting and constant communication between property improves each hotel's performance while maintaning low cost controls. Various services include:
Daily/Weekly/Monthly Forecasting & Review
Weekly Property Budget Meetings
Monthly Profit Statements
Daily Cash Reporting & Cash Flow Analysis
Payroll Administration & Audit
Accounts Distribution
General Lender Analysis
Food & Beverage
Whether our food and beverage department addresses room service, lounge, restaurant or catering events, Pacific Pearl Hotels LLC understands that the key to successful operations is grounded in exceptional customer service. We strive to constantly exceed the guest’s expectations by focusing on high quality ingredients and guest service. Our corporate team and property managers monitor daily food and beverage performance through reporting systems for revenue, expense, ordering and labor to met with brand established standards and our own quality control.
